Why Join the HWP Group?
Health & Wellness Partners, LLC (HWP), is a women-founded, women-led medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care. Hybrid Healthcare Communications, LLC (Hybrid), transforms scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. In October 2023, these 2 successful companies joined forces under the HWP Group to bring clients, providers, and patients the best of both worlds—outstanding educational programming paired with innovative digital and interactive dissemination vehicles.
We are committed to making a difference in health care and in the lives of our team members. We aim to provide every employee with a job they love in a culture focused on career growth, well-being, and community outreach. We have been recognized as both an MM&M Best Place to Work and an Inc. Best Workplace.
For more information, visit thehwpgroup.com
What You Need to Know
We are looking to add an Account Manager to our Account Services team. The Account Manager will work collaboratively with clients and internal stakeholders to ensure successful planning and execution of programs and development of quality enduring educational initiatives. They will identify all components of assigned programs and manage details from project initiation through delivery, assuring established deadlines are met with executional excellence.
What You’ll Do
- Support client relationships across projects through an understanding of the strategy
- Liaise between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements/reviews, schedules, cost, and meeting plans are communicated
- Interact directly with clients, preparing and sending reports, projects to review, responding to questions and mitigating concerns
- Develop relationships with key KOL associates, assistants and advisors
- Communicate clearly back and forth with Account Team Director/Lead to anticipate and overcome challenges with clients
- Identify meeting materials requirements and assure complete and timely arrival
- Execute and supervise the complete and accurate Audience Accumulation process
- Assure complete and satisfactory execution of post-program activities and program close-out
- Support enduring material development
- Collaborate with Meetings & Events team when planning live & virtual events
- Monitor task completion status to identify at risk project tasks
What You’ll Have
Exceeding client expectations is a must. As such we will be looking to you to demonstrate a well-developed customer service mindset. Your effectiveness will depend on your organizational and problem-solving skills, your ability to work independently, work independently and prioritize your work and communicate effectively. In addition, you should have:
- 1-3 years of account/project management experience
- Proficiency in Microsoft® Office (Word, Excel, PowerPoint)
- Previous direct experience in medical communications or medical advertising agency or transferrable experience
- Familiarity with Project Management platforms, especially Adobe Workfront
What We Offer
- 100% employer-paid medical, dental, and vision insurance
- 401k plan employer matching
- Eligibility for profit sharing
- Generous PTO, including a week off in December for the holidays
- Paid volunteer time off
- Tuition reimbursement
- On-site gym and other employee wellness initiatives
- Casual work attire
- Comprehensive mental health services
- Leadership development training program and other career development programs
- Flexible hybrid and remote work schedule options
- Salary range: $65,000 – $75,000 annually. Note: Actual salary will depend on background and experience.
M/F/V/D
Please note: We will only respond to candidates we deem qualified.
Why Join the HWP Group?
Health & Wellness Partners, LLC (HWP), is a women-founded, women-led medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care. Hybrid Healthcare Communications, LLC (Hybrid), transforms scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. In October 2023, these 2 successful companies joined forces under the HWP Group to bring clients, providers, and patients the best of both worlds—outstanding educational programming paired with innovative digital and interactive dissemination vehicles.
We are committed to making a difference in health care and in the lives of our team members. We aim to provide every employee with a job they love in a culture focused on career growth, well-being, and community outreach. We have been recognized as both an MM&M Best Place to Work and an Inc. Best Workplace.
For more information, visit thehwpgroup.com or hybridhealth.com.
What You Need to Know
We’re looking to add a Registration Specialist to the Speaker Bureau Services – Meeting Planning team. The Registration Specialist will be responsible for ensuring that all speaker bureau program registration requirements are met in a timely and compliant manner.
What You’ll Do
This position is accountable to the Director, Meeting Planning and Speaker Bureau Services working in close collaboration with Representatives, Marketing and Compliance teams to ensure the smooth execution of programs. Additionally, this role will:
- Assess whether the programs have fulfilled the minimum registration requirements by the established deadline
- Review program registrations and confirm that all necessary stakeholders, including invited QLPs (qualifying licensed prescribers) and HCPs (Healthcare Professionals), are properly registered and their statuses are accurately reflected
- Partner with Representatives to address non-compliant programs, identify issues, and provide actionable solutions
- Verify that all required QLP documentation is submitted and in compliance with standards, and follow up with the Representatives to ensure accuracy and timeliness when necessary
- Collaborate with cross-functional teams to address any challenges or changes to program schedules, assisting to make decisions on potential program adjustments or cancellations
What You’ll Have
- Experience in program coordination or a similar role is preferred
- Knowledge of compliance and regulatory requirements is a plus
- Proficiency in Microsoft® Office Suite
- Exceptional organizational and time management abilities
- Outstanding communication and interpersonal skills
- Keen attention to detail
- Capable of working independently as well as collaborating effectively within a team
What We Offer
- 100% employer-paid medical, dental, and vision insurance
- 401k plan employer matching
- Eligibility for profit sharing
- Generous PTO, including a week off in December for the holidays
- Paid volunteer time off
- Tuition reimbursement
- On-site gym and other employee wellness initiatives
- Casual work attire
- Comprehensive mental health services
- Leadership development training program and other career development programs
- Remote and hybrid work schedule options
- Salary range: $55,000 – $65,000 annually. Note: Actual salary will depend on background and experience.
M/F/D/V
Please note, we will only respond to candidates we deem qualified.
Why Join the HWP Group?
Health & Wellness Partners, LLC (HWP), is a women-founded, women-led medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care. Hybrid Healthcare Communications, LLC (Hybrid), transforms scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. In October 2023, these 2 successful companies joined forces under the HWP Group to bring clients, providers, and patients the best of both worlds—outstanding educational programming paired with innovative digital and interactive dissemination vehicles.
We are committed to making a difference in health care and in the lives of our team members. We aim to provide every employee with a job they love in a culture focused on career growth, well-being, and community outreach. We have been recognized as both an MM&M Best Place to Work and an Inc. Best Workplace.
For more information, visit thehwpgroup.com or hybridhealth.com.
What You Need to Know
We’re looking to add a Patient Ambassador Liaison to our Account Services team. The Patient Ambassador Liaison will serve as a dedicated liaison between patients, their families and the pharmaceutical company, focusing on gathering valuable patient feedback, providing educational support and fostering positive brand perception through ethical and compliant engagement practices.
What You’ll Do
The Ambassador Manager will be accountable to the VP Group Account Lead with program oversight and the pharmaceutical client. Additionally, this role will:
- Educate patient and caregivers on medication usage, including detailed information on dosage, administration, potential side effects
- Collaborate with the patients, medical writers and clients to develop materials related to the ambassadors’ experiences (slide decks, discussion guides etc.)
- Screen potential patient ambassadors and engage directly with current patient ambassadors to gather comprehensive feedback on their treatment experiences, including efficacy, side effects and overall satisfaction with prescribed medications.
- Manage the development of materials from inception to completion
- Coach patient ambassadors on the delivery of their story within the guidelines set by the pharmaceutical company
- Escort identified patients to off-site meetings and events sponsored by the pharmaceutical company, ensuring the comfort, safety and well-being of patients throughout their journey to and from the event location and preparing them to present the content at the event (rehearsing on site)
- Provide logistical support and assistance as needed during the event to enhance the overall experience for patients and clients
- Collaborate closely with the account team to align patient engagement strategies and operational needs
- Maintain detailed documentation of all activities and interactions per company and client requirements
- Develop and manage annual training for all patient ambassadors
- Adhere strictly to regulatory guidelines and company policies governing patient interactions, data privacy and ethical disclosure of medical information
- Ensure all activities align with established compliance protocols, including those required by HIPAA, adverse events, and product complaint reporting
- Utilize standard formats to document patient feedback, concerns, treatment experiences and other document requirements, and escalating as necessary
- Summarize each event including objectives, overview of presentation, audience questions, number of attendees
What You’ll Have
- A degree in nursing, health education, or public health
- Must have or be in the processing of receiving a CHES (Certified Health Education Specialist), HES (Health Education Specialist) or like certification
- Knowledge of pharmaceutical industry regulations and ethical standards related to patient interactions
- Willingness to travel and work past normal business hours
- Excellent interpersonal skills, with a strong ability to empathize and communicate effectively with diverse patient groups
- Proactive and forward-thinking, able to anticipate patient needs and ensure their comfort in public settings
What We Offer
- 100% employer-paid medical, dental, and vision insurance
- 401k plan employer matching
- Eligibility for profit sharing
- Generous PTO, including a week off in December for the holidays
- Paid volunteer time off
- Tuition reimbursement
- On-site gym and other employee wellness initiatives
- Casual work attire
- Comprehensive mental health services
- Leadership development training program and other career development programs
- Remote and hybrid work schedule options
- Salary range: $105,000 – $125,000 annually. Note: Actual salary will depend on background and experience.
M/F/D/V
Please note, we will only respond to candidates we deem qualified.
